YOUR HOME WARRANTY – We’ve Got You Covered

Need to Submit a Warranty Request? The Sobel Co Service & Warranty Department can be reached at:
1-800-851-0801 or email: warranty@sobelco.com  

Home Warranty/Service Department Hours of Operations:
Monday – Friday: 8 a.m. – 4 p.m.
Weekends: Closed

When sending an email please provide the following:
A) Last name, address and best way to contact you
B) Describe the item of concern
C) Attach picture evidence to the email 

When leaving a voicemail, please provide the following:
A) Last name, address and best way to contact you
B) Describe the item of concern

Once your email or voicemail has been received the Warranty & Service Coordinator will reach out to you within 24 to 48 hours to discuss next steps.

We are working to address your concerns as quickly as possible and appreciate your understanding, cooperation, and patience as we work to deliver a quality service experience. We will communicate appropriate timelines throughout your service experience.

If an unexpected issue arises in your new home, don’t worry! Our customer service extends beyond your closing date.  Click here to see warranty highlights.

Warranty Highlights

Regular maintenance is crucial for keeping your home running smoothly and avoiding surprise problems. To help keep you on track, click here to see a checklist of regular maintenance items that need to happen throughout the year. 

Maintain Your New Home